1st Shift - Customer Service Representative

Date Posted

August 8, 2022

Location

De Pere, WI
Overview

Schedule: Monday – Friday 8:00 – 4:30

Pay rate: $18.00 - $20.00 per hour plus commission!

$2,000 Sign-On Bonus!

Midland Plastics, Wisconsin’s leading fabricator of plastic products, has an immediate opening for an experienced Customer Service individual to join our growing support team in our state-of-the-art facility in De Pere, WI.

In this role you will be working as part of a team who problem solves, delivers best in class service, and supports our sales/production process. Key will be your ability to develop relationships with customers, drive for the details, and drive for the final, detailed solution. If this sounds like you, apply today!

Job Responsibilities include:

  • Order entry, follow up, and execution of process/procedure to enable manufacturing to process orders
  • Process and problem solve Credits and Return Material Authorizations (RMAs)
  • Handles incoming calls for product orders and related questions
  • Using product and supplier knowledge, provide solutions to customer’s product issues
  • Become the trusted relationship builder with customers

Midland Plastics offers a very generous benefit package.

If this is a career that you are interested in, please copy and paste the link below into a separate web browser to complete a brief 10-minute survey.

https://portal.cultureindex.com/public/survey/general/3F2D7E0000

We look forward to hearing from you.

Qualifications

Required Experience & Education:

  • HS Diploma or GED required
  • 2+ years of proven customer service-related work experience
  • Full understanding and application of Microsoft software
  • Experience using an ERP management system
  • Data entry experience with a high level of attention to detail